202 – Successful Regulatory Relationships Post-COVID-19 with Sponsors and FDRs

Learning Objectives:

• Changes from COVID-19 on the regulatory relationship: more virtual, government has less resources, more expectations on Health Plans to comply and step up, more regulator sensitivity to CTMs due to beneficiary financial issues 
• Changes to Health Plan workforce: More remote- how to reach, teach, and enforce compliance in virtual settings, privacy issues, and security of data/workspaces in the “new normal” 
• Impacts to daily work and operations: FDRs impacted by shifting supply chain dynamics, applicability of COVID-19 additional and evolving regulations, and how to operationalize them in this new dynamic 

Speakers:

• Robert Alfano, Director of Compliance Services, Prime Therapeutics LLC 
• Kenneth Nuñez, Chief Compliance Officer, Provider Partners Management Services